Refund Policy

We're sorry to hear you're not happy with your purchase, let us know how we can help!

To start a return, please email your request to returns@shop-bali.com and let us know what the issue is with your order. We will process and provide a shipping address. Customers are responsible for return shipping. We recommend tracking on all returns. Bali Collective is not responsible for returns lost in the mail; customers will not receive refunds for lost returns.

International return  

Please see exclusions and further information for your returns:

• Pieces should have no signs of wear or damage 
• Items must be in its original packaging
• Customer is responsible for the cost of shipping